Last Updated: May 27, 2026
The Journey School (“Company,” “we,” “us,” or “our”) operates the website located at thejourneyschool.org (the “Website” or “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, communicate with us, enroll in services, or otherwise interact with us online. By using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personally identifiable information (“Personal Information”) and non-personal information from you in a variety of ways.
Information You Provide to Us
We may collect information you voluntarily provide, including when you:
- Fill out forms on our Website
- Request information
- Register for events or services
- Enroll your child
- Subscribe to emails or newsletters
- Contact us by phone, email, SMS, or contact forms
- Participate in surveys or promotions
- Make purchases or payments
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Billing address
- Payment information
- Company or employer information
- Photographs or testimonials you voluntarily provide
- Any other information you submit to us
SMS Communications
Families may receive SMS messages regarding:
- Tour scheduling
- Appointment reminders
- Enrollment assistance
- School-related communications
Message frequency may vary. Standard message and data rates may apply.
You may:
- Reply STOP to opt out
- Reply HELP for assistance
We do not sell or share phone numbers for marketing purposes. SMS consent is not shared with third parties except as necessary to provide messaging services through our SMS providers.
Automatically Collected Information
When you visit the Website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of visits
- Time spent on pages
- Traffic and usage patterns
- Referral URLs
We may use services such as Google Analytics to help analyze Website usage and improve our services.
2. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to improve your experience and analyze Website traffic.
Cookies may collect information such as:
- Session duration
- Pages viewed
- Preferences
- Device identifiers
You can instruct your browser to refuse cookies or alert you when cookies are being sent. Some portions of the Website may not function properly without cookies.
We may also use social media pixels and similar tracking technologies for advertising and analytics purposes in compliance with applicable laws and platform policies.
Third-party advertisers or service providers may also use cookies or tracking technologies. We do not control these third-party technologies.
3. How We Use Your Information
We may use your information to:
- Provide and improve our services
- Process registrations and payments
- Respond to inquiries
- Send administrative communications
- Provide customer support
- Send newsletters, updates, or promotional materials
- Personalize Website content and advertisements
- Analyze Website performance and usage
- Comply with legal obligations
We may also use testimonials, photographs, or videos you voluntarily provide for promotional purposes in a respectful manner.
4. Email Communications
If you communicate with us by email, we may retain those communications and our responses.
Email Policy
We do not sell, rent, or lease email lists to third parties.
You may unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link in any email
- Contacting us directly
We comply with the CAN-SPAM Act and applicable email marketing laws.
5. Payment Information
Payments may be processed through third-party providers including GoHighLevel (“GHL”) and Stripe.
At no time does The Journey School directly store or maintain your full credit card information on our servers.
6. Third-Party Service Providers
We may use trusted third-party providers to help operate our Website and services, including:
- Hosting providers
- Payment processors
- CRM and email marketing platforms
- Analytics providers
- SMS providers such as TaylorWiz who can be contacted at studentenrollment@taylorwiz.com
These providers may access information only as necessary to perform services on our behalf and are obligated to protect your information.
7. Data Storage and Retention
Your information may be stored using secure third-party systems including GoHighLevel and related service providers.
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Afterward, data is securely deleted or anonymized where appropriate.
8. Disclosure of Information
We do not sell your personal information.
We may disclose information:
- To service providers assisting us
- To affiliates or subsidiaries
- To comply with legal obligations, subpoenas, or court orders
- To protect our legal rights or property
- In connection with a merger, acquisition, or sale of assets
9. Security
We use commercially reasonable safeguards to protect your information.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Please do not send sensitive information through unsecured email communications.
10. Children’s Privacy
Our Website is intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under 18 without appropriate parental consent. If we learn that we have collected such information, we will promptly delete it.
If you believe a child under 18 has provided information to us, please contact us immediately.
11. Links to Other Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party sites. We encourage you to review their privacy policies before providing personal information.
12. European Union (GDPR) Rights
If you are located in the European Union, you may have rights under the General Data Protection Regulation (GDPR), including the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- File a complaint with a supervisory authority
You may exercise these rights by contacting us using the information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of those changes.
14. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
The Journey School
775 Lexington Pkwy N
St. Paul, MN 55104
Phone: (612) 389-1579
Contact form: https://www.thejourneyschool.org/contact-us